Connect WhatsApp to Liqaa
Connecting WhatsApp to Liqaa
Connect your WhatsApp Business number to Liqaa to manage all customer conversations — from your website and WhatsApp — in one unified inbox.
Prerequisites
- Active Liqaa account (Starter tier or above)
- WhatsApp Business number
- Nidaa gateway access (included with Liqaa)
Connection Steps
- Log in to member.liqaa.id
- Go to Integrations > WhatsApp
- Click Connect WhatsApp
- Choose connection type:
- Nidaa Gateway (recommended) — connect via QR code
- WhatsApp Business API (WABA) — for high-volume sending
- Follow the on-screen instructions to complete pairing
After Connecting
- WhatsApp messages appear in your Liqaa inbox
- Replies from Liqaa are sent via WhatsApp
- All conversations are tracked in the contact timeline
Availability
WhatsApp integration is available on Starter tier and above.