Hi, how can we help?
Find guides, tutorials, and answers to your questions
Browse Topics
Getting Started
Beginner guide for new Kinexa users
Liqaa Messenger
Live chat, AI chatbot, and website widget
Kinexa Mitra (CRM)
Manage contacts, pipeline, invoices, and WhatsApp business
Kinexa Atlas (Finance)
Accounting, journals, financial reports, and tax
Account & Billing
Manage your account, subscription, and payments
Integrations
WhatsApp, Telegram, and connections to other tools
API & Developer
API documentation and technical guides
Troubleshooting
Solutions for common issues and errors
Security
Two-factor authentication, rate limiting, and account protection
Kinexa Estate
Property management, leases, tenants, and maintenance
Kinexa Point (POS)
Point of sale, outlets, shifts, and transaction management
Kinexa Logi (Procurement)
Procurement, suppliers, purchase orders, and goods receipt
Kinexa Karya (Manufacturing)
Manufacturing, BOM, work centers, and production orders
Kinexa Tata (Projects)
Project management, milestones, tasks, and time tracking
Kinexa Wawas (BI)
Dashboards, reports, analytics, and AI-powered insights
Kinexa Parkir
Parking management, zones, sessions, and revenue tracking
Kinexa Ider (Field Service)
Field service management, work orders, technicians, and route optimization
Kinexa Bina (LMS)
Learning management, courses, enrollments, and certifications
AI & Automation
AI providers, Kinexa AI Gateway, Ollama self-hosted, and AI API
Kinexa ONE
Command center, health monitoring, and operational dashboard
Kinexa App (Mobile)
Mobile app, push notifications, and on-the-go access
Sub-brand support
Each Kinexa sub-brand has its own focused help center.
Popular Articles
What is Kinexa?
Kinexa is a modular SaaS platform for Indonesian businesses — from CRM, messenger, HR, to accounting in one ecosystem.
How Liqaa Connects: Website, WhatsApp, WABA & Email
One assistant across every channel — see how Liqaa plugs into your website, WhatsApp, WhatsApp Business API, email, and Kinexa Mitra CRM.
How to Create a Kinexa Account
Step-by-step guide to register and activate your Kinexa account.
WhatsApp vs WhatsApp Business API (WABA): Which to Choose
A plain-language guide to choosing between a regular WhatsApp number (via the Nidaa gateway) and the official WhatsApp Business API — and how to connect each.
Data Privacy & UU PDP Compliance in Liqaa
Where your data lives, who processes it, and the rights you and your customers have under Indonesia's Personal Data Protection Law (UU PDP No. 27/2022).